Smart Orders is a WooCommerce plugin designed to improve order handling and production workflow. It gives businesses a clearer and more practical way to organize incoming orders, manage internal processing steps, and reduce operational mistakes.

Smart Orders is ideal for restaurants, delivery operations, dark kitchens, food businesses, stores with custom preparation flow, and other businesses that need more control over how WooCommerce orders are processed internally. It can also be adapted for many non-food operations that depend on production stages and team workflow.

Yes. Smart Orders is built to work with WooCommerce and extends the order management experience inside WordPress. You need a working WordPress installation with WooCommerce activated.

No. Smart Orders is made for business owners, managers, and operators who want a more efficient order process without needing advanced technical knowledge. Basic WordPress and WooCommerce familiarity is enough for most users.

Yes. Smart Orders offers a free version so you can start using core features and test the workflow in your store. This is a good option for small businesses or for evaluating the plugin before upgrading.

The free version is designed to let you start with essential functionality. The Pro version unlocks more advanced control, productivity features, and better scalability for businesses that need a more complete operational workflow. For the full comparison, please check the Pricing or Features page.

Yes. Smart Orders can be used internationally with WooCommerce stores in different countries. Because it works inside WordPress and WooCommerce, it can support businesses worldwide. Store configuration, payment gateways, language, currency, and local tax rules depend on your WooCommerce setup.

In most cases, yes. Smart Orders is designed to work with WooCommerce-based stores and is generally compatible with well-coded WordPress themes. As with any plugin, compatibility can vary depending on customizations, third-party plugins, and heavily modified themes.

Each Pro purchase includes a license for the number of domains specified in your plan. The license is connected to your domain and is used to activate premium features, updates, and support access according to your purchase terms.

That depends on the plan you purchase. If your plan is sold as a single-site license, it can be used on one domain only. If you offer multi-site or agency plans, each plan should clearly describe the number of allowed domains.

Yes. Active licensed customers receive plugin updates according to the terms of their plan. Updates may include improvements, fixes, compatibility adjustments, and new features.

After downloading the plugin file, go to your WordPress admin panel, open Plugins > Add New, click Upload Plugin, select the ZIP file, and activate it. If you purchased Pro, you may also need to enter your license key in the plugin settings or license area.

Yes. We recommend checking the Docs page for installation steps, setup guidance, and usage instructions. Documentation is the best place to learn how to configure Smart Orders correctly for your business workflow.

Yes. If a live demo or guided preview is available, we strongly recommend trying it before purchase. A demo helps you understand how Smart Orders fits into your real workflow and daily operation.

Smart Orders is primarily focused on workflow and order management. In general, it is designed to improve the operational side of WooCommerce without requiring major design changes to your storefront.

No. Although Smart Orders is highly useful for restaurants and food operations, it can also support other business models that need structured order handling, internal workflow, production organization, and operational clarity.

Support may include installation guidance, activation help, and general assistance related to plugin usage, according to your plan. For faster support, please contact us with your order details, website URL, WordPress version, WooCommerce version, and a clear description of the issue.

Refund eligibility depends on your store policy. We recommend reading the Refund Policy page before purchasing. If you do not have one yet, create a clear policy explaining the timeframe, requirements, and exceptions for digital product refunds.

Payment methods depend on the checkout gateways enabled in your store. For international sales, many businesses use Stripe. For Brazil, Mercado Pago and other local gateways may also be available. Please check the checkout page for the payment methods currently supported.

You can contact us through our support or contact page. If you want, you can also include your email address here, such as support@yourdomain.com, and link it to your contact form or support system.